Theatrix Repair Services

Theatrix has been involved with electronic service and repairs for over 35 years!  Our factory certified technicians are experienced with Lighting, Audio, Rigging, Special EFX, Disco, Intercom and Digital Telephone systems.  We perform most repairs, including manufacturer’s authorized  warranty service in house.  We specialize in Custom Electronic Design and Control System Design and Upgrades.



Warranty and non-warranty repairs can be dropped off or shipped to our Belchertown shop.  Most repairs are completed within 10 business days, subject to replacement parts availability.
Please contact us BEFORE sending in any repair that will require EXPRESS service.

All shipped repairs will be return UPS Ground COD unless prior arrangements are made.

You can contact us at: or [413] 323-7803 Press 5 for Repairs.

All repairs should be well packed, insured, and shipped to:
Theatrix – Repairs Department
636 Daniel Shays Hwy.
Belchertown, MA  01007

Be sure to include a note stating:

•Your Name, Address, Phone, Email, other contact information.

•A brief description of the problem or the service you require.

•The date you NEED the equipment back.

•Payment method: COD, Credit Card, PO

•Date purchased / Invoice #
(for warranty service claims.)


All On Site Service requires prior arrangements.  Please contact us at or [413] 323-7803 Press 5 for Repairs.

When scheduling On Site Service, be aware that the service may require the powering down of critical equipment, including House Light Systems.  You will be charged for our time waiting around for an event to end, or a door to get unlocked in order to get to equipment.  Please schedule our time accordingly.

Before we can go on site, we will need to contact someone who has PERSONALLY WITNESSED THE PROBLEM;  Second or third hand information is often unreliable and can result in longer on site times.

Payment is Due upon completion of the repair UNLESS Prior arrangements are made.

It is your responsibility to provide a safe, LEGAL parking space for our service vehicles.

$70/ hour
$45/Minimum evaluation charge
(applies to repair charge)

*STANDARD RATES: $90/hour(Door to Door)+ milage
EXPRESS RATES: $105/hour(Door to Door) + milage

We have years of experience servicing older systems – We have parts and hard-to-find information on systems including: 

Alesis, Altman Stage Lighting, Altec/Lancing, Altstar, American DJ, Ampo, Ari, Aris, Avolite, Audio-Technica, Auto-transformers, Beyer Dynamic, Carver Sound, Celco, Century, Chaos Audio, CITC, ClearCom, CM, Coffing, Colorocket, Denon, Diamond Rite, DHA, Diversitronics, DJ USA, Dove Systems, Drawmer, Electronics Diversified, Inc (EDI), ETA, Electro Theatre Controls (ETC), Electro Controles (EC), Electrovoice (EV), Exciting Lighting, Fender, Great American Market (GAM), Gel-Jet, Gemini, Genie Industries, Ghielmetti,Goddard Design, Hammond, High End Systems, HME, Intersonics, IPS, Jands, JBL, JVC, Kay Industries, Kliegl, Klipsch, KLS, Lampo, Lazor Choris, Lee-Colotran, Lemaitre, Leprecon, Leviton, Lexicon, Lightcraft, Lighting Methods (LMI),Lightronics, Lightwave Research, Litron Systems, Lumitrol, Luxtrol, Mackie Designs, Major Theatre, Martin Professional, Mesa-Boogie, MBT, Meteor, Meyers Sound Labs, Midiman, Mitsubishi, Ness, Northern Manufacturing, Nova Systems Incorperated (NSI), Panasonic, Peavy, Powerwerks, Precision Projection Systems, Programmi Systemi, PyroPak, QSC, Rane Corp, Ramsa, RDL, Rig Star, Rosco, RTS, Rual Industries, Rufus Electronics, Sabine, Sanyo, Sennheiser, Scrimmer, Shure, Skantronics, Sonolite, Sony, Spectrum Lighting, Spirit, Soundcraft, Soundtech, Stagebrite, Strand Lighting, Strong, Sunn, Superior Electronics, Tannoy, Teatronics -ISH Systems, Technics, Telex, Terry Hanley Audio, Time Square, TSI, Theatre Techniques Incorperated (TTI),Theatrix, Toshiba, Tripp Lite, Union, Vara Light/ Dimatronics, Viking, Weststar, Whirlwind / Medusa, Wing Enterprises, Wybron, Zoom, and more…

New and Used Parts for New, Old, and Obsolete Lighting, Sound, Video, EFXs, Projection, and Theatrical Systems!